On Demand Network and IT support services

Why is remote support right for your business?

Expert IT service is critical to the success of any business. Proper updating and patching of servers, configuration of network equipment, efficiency of Active Directory and Group Policy, even desktop support for those pesky issues your users run into on a day to day issue. With the continuing growth of technology and the need to manage it efficiently AND cost effectively, remote support might just be the perfect solution for your growing or established business. Expert level technicians certified with Cisco, Microsoft, Apple and others who are true customer success partners work diligently to ensure your environment is stable, up to date and secure you can either eliminate the need for permanent IT staff, or simply enhance the expertise you currently have on staff.

– Managed Server Maintenance (upgrades, patching, security, AD management, user management)

– Core to edge switching infrastructure support (VLAN’s, management, security, design)

– Remote Desktop / end user support

– SaaS management (AWS, Rackspace, FastComet, Google)

– Dedicated help desk / ticketing system with ever growing customized knowledge base for users

All of our techs are fully bonded, Insured and vetted for technical proficiency and strengths. All customers are required to sign Security and Non- disclosure agreements with Northview Managed Services. Your data and information is YOURS and always will be. Northview uses fully secure and encrypted connection methods to provide support.

Client Support Stories

“We were quite happy with our in-house support, which was the office manager looking after the users and servers when he had time. But time was something he was running out of. NMS now looks after our user management and servers. During a recent success survey they scored a 8.7 out of 10. Our users and ownership are thrilled”

Jeff H. BTFC